How to Archive and Unarchive Submissions in Jotform Inbox

April 4, 2025

With Jotform Inbox, managing your form submissions has never been easier. In addition to organizing and viewing your submissions, Jotform Inbox allows you to Archive and Unarchive submissions with ease. When a submission is archived, it’s hidden from your main inbox view but remains fully accessible for later review or action.


Archiving Submissions

If you don’t want to delete your submissions, but want them excluded from the Inbox view, you can move them to your Archive folder. Here’s how to archive your submissions:

  1. On your My Workspace page, click on Type at the top and in the Dropdown menu that opens, uncheck the boxes next to all the assets except Forms, so only they’ll be shown on the page.
Click 'Type' in My Workspace, uncheck everything except Forms to view only Forms in Jotform
  1. Now, hover your mouse over the form you want to archive submissions for and click on Inbox on the right side of the page.
Hover over the form you want to archive submissions for and click 'Inbox' on the right side in Jotform
  1. In Jotform Inbox, put checks in the boxes next to the submissions you want to archive.
  2. Then, in the menu that comes up, click on the Three Dots icon and then click on Archive.
Select the submissions you want to archive in Jotform Inbox, click the Three Dots icon, and hit 'Archive in Jotform

And that’s it! Your archived submissions have been moved to your Archive folder.

Unarchiving Submissions

You can easily restore archived submissions in just a few steps. Here’s how:

  1. In Jotform Inbox, click on the Archive folder at the top of the page.
  2. Then, put checks in the boxes next to the submissions you want to unarchive.
Click on the Archive folder in Jotform Inbox, then check the boxes next to submissions you wish to unarchive in Jotform
  1. Then, in the menu that comes up, click on the Three Dots icon and then click on Move to Inbox.
Select the submissions in the Archive folder, click the Three Dots icon, and click 'Move to Inbox' in Jotform

And you’re all set! Your archived submissions have now been successfully moved back to your Inbox.

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