How to Add Multiple Instances of Different SSO Providers in Jotform Enterprise

January 23, 2025

Jotform’s advanced SSO capabilities allow you to configure multiple instances of various SSO providers within your Enterprise Server, offering unmatched flexibility for your organization. Multiple SSOs are advantageous if different teams within your organization rely on distinct authentication systems from providers like Okta, Google, Microsoft Entra ID, OneLogin, and more.

Configuring multiple instances of the different SSO providers streamlines management and ensures a smooth login experience across your preferred identity platform.

Note

This article uses Okta and Google SSO, but the steps are identical to those of other providers. The only difference is the mapping of the metadata details.

Adding Okta as the First SSO Provider

Ensure that your Okta Metadata details are ready! If you already have it, let’s add it!

  1. On your Jotform Enterprise Admin Console, go to the Settings section.
  2. Go to the SSO Settings and toggle Single Sign-On from the list of features.
  3. Click the New SAML SSO Provider button.
New SAML SSO Provider button in SSO Settings of Jotform Enterprise
  1. Edit and map the following SAML SSO Configuration:
    • Provider Name — Enter the name of the provider. You can input a more personalized name here for identification purposes.
    • Entity ID — Input the Issuer URL from Okta.
    • SSO URL — Paste the Sign on URL.
    • Certificate — Your Signing Certificate from Okta.
    • SLO URL — Paste the Sign out URL.
Edit SAMLE SSO Configuration in the SSO Settings of Jotform Enterprise
  1. Click the Test Connection to ensure that your SSO is working. If it’s working, you should receive the following message in the popup window:
Test Connection of SAML SSO Configuration
  1. Finally, click the Save button to complete the configuration. You’ll get the following confirmation message. Close the window to see your saved SSO configuration.
Saved connection of SAML SSO Configuration

See also:

Adding Google as the Second SSO Provider

Adding Google will follow the same configuration as adding Okta. To add Google as the second SSO

  1. Click the New SAML SSO Provider button, which is still in the Single Sign-On section.
New SAML SSO Provider button in SSO Settings of Jotform Enterprise
  1. Enter and map the following metadata details from your Google SAML application:
    • Provider Name — Enter the name of the provider. You can type Google.
    • Entity ID — Use your Google SAML Entity ID.
    • SSO URL — Use your Google SAML SSO URL.
    • Certificate — Use your Google SAML Certificate.
Edit SAMLE SSO Configuration in the SSO Settings of Jotform Enterprise

Note

Google SSO does not offer SLO, so you should leave the SLO URL blank in the configuration. You must contact Enterprise Support if you wish a custom logout URL for your Jotform Enterprise server.

  1. Click the Test Connection button to confirm if your configuration works. If it works, click the Save button to complete the integration and save it to your list of SSO providers.

After adding, you’ll see all of the SSO providers listed on the SSO Settings section of your Jotform Enterprise Server. Here’s an example:

Single Sign-On in Jotform Enterprise with multiple SSOs

See also: How to Configure Google SSO for Jotform Enterprise.

Managing Single Sign-On Configurations

On each saved SSO configuration, click on the Menu (three-doted vertical icon) to manage them. You can edit the configuration, test the connection, and delete it from the list.

SAML SSO menu in the SSO settings of Jotform Enterprise

You can also configure the SAML Prefill of your SSO configurations. Click the SAML Prefill button to set it up.

SAML Prefill in the SSO settings of Jotform Enterprise

Logging In to Your Server with Multiple SSO

When logging in, you should see all of the SSO instances you’ve added to your Jotform Enterprise server. Here’s how the login screen looks:

Jotform Enterprise login page with multiple SSO

As you can see, they’re both labeled as Okta and Google, both based on the SSO configurations.

If you’re looking for our general information related to SSO integration, visit How to Enable SSO Integration to learn more.

Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

Send Comment:

Jotform Avatar
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Podo Comment Be the first to comment.