How to Add and Manage Reusable Payment Connections

September 24, 2024

Jotform’s Reusable Payment Connections make it easy to handle your payment integrations. You can link your account from your preferred payment gateway to Jotform once and then use it anywhere—from your forms to your Jotform apps. No more hassle of reconnecting to the same gateway account whenever you need to accept payments.

You can add the Reusable Payment Connections while building your form. You can also do it through the Connections page of your account panel.

Adding Reusable Payments Connections in the Form Builder

If you are in the Form Builder, you can add the Reusable Payment Connection through the Product List element or by adding a payment gateway.

  1. In the Form Builder, click the Add Element button.
  2. Add the Product List element or add the payment gateway directly.
Product List element added in the form
  1. Click the Payment Properties icon on the Product List element or the upper-right side of the Form Builder, just below the Designer icon, as pointed below.
Payment Properties of the Product List or Payment gateway
  1. Now, click the Add Payment Connection on the right panel.
Add Payment Connection button in the Payment Properties
  1. You will see the following page if this is your first attempt to add a new reusable connection. Click the Add New Connection button to proceed.
Add New Connection button in the Payment Connection settings
  1. Select your preferred gateway from the list, and click the Next button.
List of payment gateways in the payment connection settings
  1. Choose your Payment Mode, Live or Test, and ensure to enter the Connection Name.
  2. Click the Connect button to connect your account from the chosen payment gateway.
Square payment settings in the payment connection configuration
  1. Click the Next button once your account is connected.
Square connection in the payment connection settings
  1. Finally, select the newly added reusable payment connection and click the Use button.
Square as the selected reusable payment connection in the Jotform Form Builder

After using the newly added Payment Connection, you can see the other settings for the chosen payment gateway. Set it up further, and click the Save button to save the changes.

Completed payment connection in the payment properties of the Product List element

Managing Reusable Payment Connections

You can manage your active Reusable Payment Connections through the Connections section of the My Accounts page. On this page, you can do the following:

  • Add a new connection. The flow of adding new connections is almost the same as adding through the Form Builder.
  • View the list of all your connections.
  • View the Gateway, Mode, Status, and the Assets.
Connections tab in the Account panel of a Jotform account

Clicking the View under the Assets column will open the Overview page, which will display the Connection Details, which includes the Gateway, Owner, Connection Mode, and the Creation Date. You will also see the Assets tab, which lists the Asset Name, Currency, and Submissions.

Overview page of the Reusable Payment Connection
Overview
Assets page of the Reusable Payment Connection
Assets

You can only delete the Reusable Payment Connection if it has no connected assets. Otherwise, you’ll only see the Edit Name option.

Reusable Payment Connection with the Edit Name option
Edit Name
Reusable Payment Connection with the Edit Name and Delete options
Edit Name & Delete
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