Email Problems

Email Problems

Email notifications can help you stay updated on submissions and other form activities. However, there can be instances where these notifications fail to reach your inbox, causing potential disruptions in your workflow. This guide aims to help you...

Email communication plays a vital role in how Jotform users get their form submissions, notifications, and autoresponders. When emails bounce, that is, when our servers have repeatedly tried to deliver messages but fail within a set time frame....

Form email logs in Jotform are records of your forms' email delivery status and other related information. They are stored on your Account History page. The email logs show detailed information about the emails, including timestamps, delivery...

Aside from adding Jotform emails to your contact list, you can prevent important emails from being marked as spam or blocked by your email provider by adding Jotform's IP addresses and domains to your email whitelist. This helps maintain reliable...

If you're not getting emails from Jotform, your email address might’ve ended up on our bounce list. This usually happens when there’s an issue delivering messages, like maybe your inbox is full, your email isn’t active anymore, your server...