How to Change the Thank You Page URL Conditionally

May 4, 2024

If you need to redirect your form submitter to another web page based on their answers on your form, you can do it with the Change “Thank You” Page conditional logic.

Youtube Embed Poster: 4FChiLdzFYA

To conditionally change your Thank You page URL

  1. In the Form Builder, go to Settings at the top.
  2. Select Conditions on the left.
  3. Add a new Change “Thank You” Page condition.
Steps to add a Change Thank You Page condition in Jotform Form Builder
  1. Configure your conditional logic on the next page.
  2. Select Save when finished.
A Change Thank You Page conditional logic in Jotform Form Builder

Here’s an example:

  • If: View Terms & Conditions?
  • State: Is Equal to
  • Value: Yes
  • Do: Redirect to URL after submission
  • URL: https://www.jotform.com/terms/

In the example above, the form will redirect to “https://www.jotform.com/terms/” after submission if a form filler answers “Yes” to the “View Terms & Conditions?” question. You can view another example here.

See also: How to Change Your Thank You Message Conditionally.

Academy Logo

Introduction to Form Building

Adding Conditional Logic Elements

Go to course :Adding Conditional Logic Elements
lesson-2 - image
Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

Send Comment:

Jotform Avatar
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Comments:

  • Classic Tattoo - Profile picture
    Classic Tattoo

    More than a year ago

    I've done this and it works swimmingly from the jotform site. I used the condition option as one artist does not actively take bookings, so when they select her name, the rest of the form hides and the only option is to submit, which then redirects to her mailing list. However, now that I've successfully embedded this form on our shop website, the redirect to the mailing does not work, it simply pulls up a blank page.

  • V2 Helicopters - Profile picture
    V2 Helicopters

    More than a year ago

    Can we complete the above and carry across data from form 1 to form 2?

  • vague - Profile picture
    vague

    More than a year ago

    Hi!

    I have followed these steps in my form and I want to redirect to another form. But after clicking the submit button it gets stuck at "Please wait while we are processing your request..."

    I have waited for about 30mins just in case something happens, but nothing. Please help!

  • Ayman Saeed - Profile picture
    Ayman Saeed

    More than a year ago

    Hi,

    I am trying to direct the users to complete another form based on the answer of a question in an initial form.

    I did set the redirection condition in thank you peg to the URL, however, still the form will show the Thank You page rather than redirecting to the other form to complete

    I would be grateful if you could advise

    Regards

    View Answer