Demande de fermeture ou de suppression de Jotform Teams

Merci également de supprimer/fermer l'espace team associé a mon compte actuel afin que tout soit centralisé sur mon nouveau compte personnel.

Pouvez vous effectuer ce transfère (application + formulaires) vers le nouveau compte ?

Merci beaucoup pour votre aide,

Cordialement

Vincent Lecolant

Hi Vincent,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Regarding transferring forms to another account, this can be done through the Data page of your account by using the Transfer Forms feature. Transferring Your Forms and Data to Another Account is easy. When you transfer a form, all its submission data moves with it, and the receiving account becomes the new owner. There are a few things you need to be aware of:

• If you're using a custom URL, it’ll automatically update from https://form.jotform.com/{yourUsername}/{your-custom-url-slug} to https://form.jotform.com/{New_Owner_Username}/{your-custom-url-slug}.
• The transfer can’t be undone unless the new owner agrees to send the forms back.
• It's not possible to transfer forms to or from HIPAA-friendly accounts.

Now, let me show you how to do it:

1. On your My Workspace page, click on your Avatar/Profile Image in the top-right corner of the screen.

2. In the window that opens, click on Settings.

3. Then, click on the Data tab on the left.

4. In the Transfer Form section, click on Transfer Form.

5. Next, enter the Authentication Code that is sent to your email address, and click on Verify.

6. In the window that opens, tick the box next to the name of the form you want to transfer.

7. In the New Email Owner’s Email Address field, enter the email address of the account that you want the forms to be transferred to.

8. Now, click on Transfer Form.

Keep in mind that you can only send one form transfer at a time. You can also cancel the current transfer request. Let me show you how:

1. While you are still on the Data page, click on the View Details button in the Pending Transfer section.

2. Then, click on Cancel Request.

3. Finally, click on Yes, Cancel.

Once the forms are transferred, the owner of the account receiving the forms will get an email notification. From that email, they can click on the View Transfer button, then click on Accept to complete the transfer. Check out the screencast below:

Don’t forget that the form(s) you’re transferring shouldn’t be connected to Jotform products like Jotform Apps, Jotform Store Builder, or Jotform Workflows. If they are, remove those connections first.

Moving an asset from a specific team is easy. Here’s the quick way to do it:

1. On your My Workspace page, select the team. 
2. Put a check in the box next to the asset you want to move.
3. Next, in the menu that opens, click on Move to My Workspace.
4. Finally, in the window that opens, click on Move Now, and you will see the status in the top-right corner of the page.

Additionally, you will receive a notification email that the asset has been moved.

Reach out again if you have any other questions.