INV-4697269632-1693044182

Bonjour,

Je vous ai envoyé plusieurs message parce que je n'arrive pas à me connecter.

J'essaie de me connecter mais il m'est demandé de rentrer un code d'identification que je ne reçois pas.

J'ai demandé à changer le mot de passe, et cela a bien fonctionné.

Par ailleurs, Mohamed SALIFOU ne fait plus partie de la société.

Nous avons reçu une facture pour quelque chose que nous n'utilisons pas depuis plusieurs mois.

Merci d'avance,

Hi ndelacourt,

Thanks for reaching out to Jotform Support. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

About your issue, we're glad that you were able to change the password to access your account. I've checked your account, and I don't see any charges or transactions. Can you send us the invoice for the charge, so we can investigate further?

Once we hear back from you, we'll be able to help you with this.