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EcologisDemandé le 22 juin 2023 à 03:53
Bonjour,
Je vous contacte concernant un problème technique.
En effet, mon deuxième compte "seniors@aivs60.org" vient d'être bloqué.
Voici le message indiqué lors de la tentative de connexion : "login failed".
Pourrais-je connaître la raison de ce problème et, si possible, comment résoudre ce problème ?
Bien cordialement,
Samuel Teixeira
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Finley Product Triage SpecialistRépondu le 22 juin 2023 à 04:45
Hi Ecologis,
Thanks for reaching out to Jotform Support. I'm sorry you're having issues with this. When I checked your account, I saw that it was autosuspended by our system. I checked your forms and since you don't have any fields that are prohibited by our Terms of Use, so I went ahead and reactivated your account. Also, please let us know if you'd like to have the local support assist you.
Reach out again if you have any other questions.