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KaoréDemandé le 21 février 2023 à 13:19
Je n'arrive pas à ouvrir un fichier pdf
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Ravi Jotform SupportRépondu le 22 février 2023 à 03:16
Hello Kaoré,
Thanks for reaching out to Jotform Support. I am responding to your concern in English because French support is not available at a moment. I have used Google Translate to understand your concern. If you still need responses in French do let us know. We will inform this to our French support and they will get back to you as soon as they are available.
I believe you are trying to open the PDF Document uploaded in your form via Email Notification. If so, you just need to disable the requirement to Login to View Uploaded Files. It's easy to do, but we'll need to do that on the Desktop version of Jotform because it's not available yet on the Jotform Mobile App. Let me walk you through it:
- Login to your Jotform account.
- Hover your mouse over your Avatar/Profile picture on the right side of the screen.
- In the dropdown, click on Settings, or click on this link to go directly to your Settings page.
- Now, go to the Security tab and uncheck the box next to Require Login to View Uploaded Files under the Privacy section.
That's it. Now, you won't have to login to see/download files uploaded with your submissions.
Give it a try and let us know if you need any help.