Payments are not Translated into English

  • aksbl
    Demandé le 3 janvier 2023 à 01:03

    Hello,

    Where an I find English support? I am facing an issue with PayPal, but the whole Jotform website is in French. Our payments are not translated into Swedish and I need someone to help me with this.

    Thanks

  • Miray Enterprise Operations Specialist
    Répondu le 3 janvier 2023 à 01:41

    Hi Claire,

    Thanks for reaching out to us for help. Changing the language of the Jotform webpage is easy. Let me show you how:

    1672726486 63b3c7d665aeb  Screenshot 10

    • In the window that opens, click on Paramètres (Settings).
    • In the Paramètres tab, click on Modifier (Edit) in the Langue (Language) section.
    • Select your language, and click on Save.

    1672726498 63b3c7e27a9c6  Screenshot 21

    As to your second question, you can change your forms language from your form settings. As Swedish translation isn't available at the moment, you'll have to do it manually. Let me show you how:

    1. Click on Settings in the orange navigation bar at the top of the page.
    2. Click on Show More Options and select Translations.
    3. Select your form's current language, and click on Edit in the Translations section.
    4. Click on the +Add Form Language button, and fill out the blanks so that your translations will apply when form fillers select Swedish from the language dropdown in the upper right corner.

    1672728071 63b3ce0761bff  Screenshot 32

    Reach out again if you need more help.