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davidfranchesquin84Demandé le 24 septembre 2025 à 13:24Mobile Offline
1
Message
je ne peux plus remplir mes formulaires, la mise en page est modifié .
Platform
Android
Appversion
2.12.21
Deviceinfo
User Device: samsung - SM-N981B - Handset - 13
Source
Report
App
Jotform
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RayRépondu le 24 septembre 2025 à 13:54
Hi David,
Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I understand you're having issues filling out your form due to the layout being changed.
Just to clarify, are you referring to this form: https://www.jotform.com/form/251182750567056
It looks to be a form containing a single Signature Field element.
How exactly did the form behave for you prior to this issue? I've accessed a cloned version of the form on an iPhone mobile device and don't notice any issues.
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