Probleme taille d'envoi de fichier

Bonjour,

Les pièces jointes envoyées par mes clients sont bloquées à 10 Mb, pouvez vous me dire si vous avez une solution pour augmenter cette taille ?

Merci.

Hi sdernoncourt,

Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, when you add a file upload element to your form, the file size is limited to 10 MB by default. You can easily change the Limit File Size in the File Upload element. Let me show you how: 

1. In Form Builder, click on the File Upload field, and then click on the Gear icon to open File Upload Properties.
2. In the menu on the right side of the page, click on the Options tab.
3. Then, toggle the Limit File Size to the On position.
4. Now, set the Minimum and Maximum file size limits in KB to what you want, and you're done.

Let us know if you have other questions.