Problème de signature d'un document

Bonjour,

Je viens de créer un document PDF avec signature et j'ai attribué 3 signataires. Le problèmle est que lorsque que le signatiare 1 veut signer, il ne peut pas alors qu'il a bien rempli tous les champs obligatoires. Pouvez-vous m'indiquer comment résoudre ce problème ?

Merci.

ID du document : 251333762505049

Hi aurélie,

Thanks for reaching out to Jotform Support. I tested a Sign Document setup with three signers using a sample document, and everything worked as expected. Check out the screencast below to see the results:

Can you try sharing your  Sign Document using a public link and testing it again? Let me show you how to do that:

1. Open your document in Sign Builder, and then click on Send in the green navigation bar at the top of the page.

2. In the menu on the left side of the page, click on Share with Link.

3. Now, select the role that will start the signing flow from the Dropdown menu.

4. If there are multiple signers, enter their details and click on Create Link.

5. Then, click on Copy Link, and you're ready to share your document.

Now, when someone submits the document, it will automatically notify the other signers. You can also assign the first signer to enter the other signers instead of entering them manually each time. Let me walk you through it:

1. While in the Share With Link menu, hover your mouse over either the Name or Email input field, and click on the Signator icon that appears on the right side of the box.
2. Select the role from the Dropdown menu, and click on Save. That’s it, you’re done.

Check out the screenshot below to see how the Other Signers are added:

You can also check out our guide about How to Send a Document for Signature With Jotform Sign for more information.

Give it a try and let us know how it goes.