integration de l'agent via whatsapp

le processus est difficile et doit surement bugger

Hi LOKAV,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, can you share more details on the issues that you are getting with WhatsApp so we can check? Can you also share the link to your AI Agent?

Once we hear back from you, we'll be able to move forward with a solution.

lorsque dans le processus j'arrive à la partie pour connecter mon numero whatsapp business le systeme me dis qu'il est relier a un compte et que je devrait le supprimer et relancer, ce que je fais mais après il dit voir envoyer un code, que je ne reçois pas et ensuite il me dis encore que le numéro est deja sur un compte. vraiment difficile; y a t il pas une methode plus rapide

Hi LOKAV,

I understand you are facing difficulties connecting your WhatsApp Business number during the integration process. The system indicates that your number is already linked to an account, and even after deleting and restarting, you do not receive the verification code and still get the message that the number is already on an account.

Let me help you with that:

1. Ensure the WhatsApp Business number is fully removed from any previous integrations or accounts. Sometimes, it may take some time for the system to update after deletion.
2. Check your phone's message inbox and spam folder for the verification code. Also, ensure your phone has a stable network connection to receive SMS or calls.
3. Try restarting the integration process after waiting a few minutes to allow the system to refresh the status of your number.
4. If the issue persists, consider using a different phone number temporarily to verify if the problem is specific to your current number.
5. Alternatively, you may want to check if there are any restrictions or policies on your WhatsApp Business account that might prevent re-linking.

Currently, this is the standard method for WhatsApp Business integration, and unfortunately, there is no faster alternative available within Jotform. However, following these steps carefully usually resolves the issue.

Give it a try and let us know how it goes.

Super j'ai réussi c'est top