Le code QR ne fonctionne pas

Bonjour

Les QR codes ne fonctionnent pas alors que je n'ai pas atteint les 100 soumissions. Pourriez vous m'aider.

D'avance merci

Hi Laetitia,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Can you explain a bit more about the issue, so I can get a better idea of what's happening? if you can you share with us the QR code you're trying to use and what is the result or webpage you're expecting to see when read correctly? This will allow us to understand what's wrong and find a solution to achieve what you need.  We’ve got a guide here that’ll show you how to do that.

Once we hear back from you, we'll be able to help you with this.