aucune notification par e-mail reçue à l'adresse e-mail de mon destinataire

Bonjour,

quand je parametre les emails de notifications, j'insere 2 emails qui ne sont pas l'email de l'administrateur. Or l'administrateur recois cet email pourquoi ?

Hi overwattmontpellier34,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. I was able to receive the notification email after submission. Check out the screenshot below to see my results:

I also checked the recipient email addresses on your form and can confirm that they are not on our bounce list. However, I reviewed your email logs and didn't see any email notifications sent to these email addresses.

Since we couldn't replicate the issue, can we perform a test submission directly on your form? This will help us determine if the issue persists on your end.

Once we hear back from you, we'll be able to move forward with a solution.