Générateur de flux de travail: la liste des formulaires ne s'affiche pas

  • Actuelburo
    Demandé le 30 décembre 2024 à 17:41

    Bonjour,

    la liste des formulaire est vide dans le work flow je ne peux donc pas pre remplir un autre formulaire.

    merci d'avance pour votre aide.

    cordialement

    baptiste

  • Actuelburo
    Répondu le 30 décembre 2024 à 17:43

    Générateur de flux de travail: la liste des formulaires ne saffiche pas Image 1 Screenshot 20

  • Kyle Jotform Support
    Répondu le 30 décembre 2024 à 21:19

    Hi Baptist,

    Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    Générateur de flux de travail: la liste des formulaires ne saffiche pas Image 1 Screenshot 20

    I cleared your form cache. Can you try it again and see how it goes? If you run into the same issue again, try using a different browser or internet connection.

    Give it a try and reach out again if you have any other questions.

  • Actuelburo
    Répondu le 31 décembre 2024 à 06:35
    Bonjour et merci pour votre retour.
    Malheureusement, j'ai toujours le me proble sur plusieurs navigateurs et avec diffentes connexions internet.
    J'ai essayde suivre vos recommandations, mais le proble persiste.
    Pourriez-vous m'aider s'il vous pla ?
    Cordialement
    [Ma photo]<https:>
    Baptiste FORGET
    ADV Informatique
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    ________________________________
    De : Jotform <noreply>
    Envoy: mardi 31 dembre 2024 03:19
    : Baptiste FORGET <bforget>
    Objet : Re: Probleme work flow
    [Jotform] <https:>
    [Autoresponder]
    Theres a new response on your question:
    Probleme work flow
    Hi Baptist,
    Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.
    Now, coming back to your question, I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:
    [https://www.jotform.com/uploads/forum/Kyle_A/1735611507_677354737692e_]
    I cleared your form cache<https: />. Can you try it again and see how it goes? If you run into the same issue again, try using a different browser or internet connection.
    Give it a try and reach out again if you have any other questions.
    [Autoresponder]
    Answered by
    Kyle
    View this thread<https:>
    [Jotform Team]
    4 Embarcadero Center, Suite 780, San Francisco CA 94111
    24/7 Support<https:>
    Unsubscribe Thread<https:>
    </https:></https:></https:></https:></bforget></noreply></https:></https:></https:></https:></https:></https:>...
  • James Adalem Jotform Support
    Répondu le 31 décembre 2024 à 09:06

    Hi Baptist,

    If you can't see the form when attempting to add it to your Form elements in the Workflow Builder, make sure that the form that you want to add doesn't have its own workflow. It's easy to check if that form has a workflow, let me show you how:

    1. In Form Builder, click Settings in the orange navigation bar at the top of the page.
    2. Click on Workflows on the left side of the page.Générateur de flux de travail: la liste des formulaires ne saffiche pas Image 1 Screenshot 30

    If you want to delete the workflow, here's how to do it:

    1. On the same page, click on the Gear icon of the form Workflow, and click on Delete.
    2. Click on the Gear icon again, then select Purge.
    3. In the menu that pops up, click on Confirm. Générateur de flux de travail: la liste des formulaires ne saffiche pas Image 2 Screenshot 41

    Give it a try and let us know how it goes.