Comment supprimer le CAPTCHA sur notre formulaire.

  • safyanimourad05225575
    Demandé le 20 décembre 2024 à 16:49

    Jotform demande de vérifier « que nous sommes des humains » ou de cliquer sur des images avant de soumettre le formulaire, etc.

    Comment supprimer cette Obligation et soumettre ?

  • Kris Ann Jotform Support
    Répondu le 20 décembre 2024 à 17:37

    Hi SAFYANI,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. If our system detects any unusual behavior on your forms, it will start displaying the CAPTCHA field to prevent spam submissions. Also, if you receive multiple submissions in a quick span of time, it will trigger a CAPTCHA field to be displayed in the form after submission.

    Do note that the CAPTCHA feature is not generated by Jotform unless you manually add it as a basic element to your form. This is being added as an extra layer of security against spam. To remove the CAPTCHA, the account needs to be whitelisted, but this feature is only available with paid plans. If you're interested in upgrading your account, you can find more information here.

    Let us know if you have any other questions.