Utilitée de masquer un champs ?

  • monadressemel
    Demandé le 19 décembre 2024 à 13:52

    Bonjour,

    A quoi cela sert-il de masquer un champs dans Form Builder, puisqu'il apparait malgré tout dans l'App ?

    Merci

    Regards

  • Rene Jotform Support
    Répondu le 19 décembre 2024 à 16:19

    Hi Francis,

    Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, there are different reasons for hiding a field in a form. One is that, a field can be hidden using Conditional Logic so that if a specific criteria or value is met, it can be shown to be filled out. The other way around is true in a sense that a field will or needs to be hidden if a value or criteria is not met. Or if a field is not necessary to be filled out based on entries from other fields.

    A field can also be hidden if it needs to be filled out by another user after its initial submission. This is usually done with Workflows, in case a form needs to get an approval from another user. That is, if editing the submission is needed to change some entries, or add more through hidden fields that will be made visible using conditions as well.

    Can you explain a bit more about the issue, so I can get a better idea of what's happening? Does this happen only when accessing the form live or when previewing it? How should the hidden field work for the form? Can you share with us the form link or URL in question so we can check it for you? It's easy to get a form's link or URL. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Publish.
    2. In the Quick Share menu, the form URL will be shown in the middle of the page, just below Share with Link. Click on the Copy Link button and paste the copied link together with your next reply.
      Utilitée de masquer un champs ? Image 1 Screenshot 20

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • monadressemel
    Répondu le 19 décembre 2024 à 17:26

    Sorry the problem is just resolved I don't know why.

    Thanks