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William de MALLMANNDemandé le 13 novembre 2024 à 06:03
Bonjour,
Mon compte est suspendu pour des raison de détection de phishing, pouvez vous me donner une explication svp ?
Merci !
Bien à vous,
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Yusuf Jotform SupportRépondu le 13 novembre 2024 à 07:40
Hi William de MALLMANN,
Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I've gone ahead and reached out to our relevant team to check on your account. We'll get back to you as soon as we get an update from them.
Thanks for your patience and understanding, we appreciate it.
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WilliamRépondu le 13 novembre 2024 à 09:35
Hi,
thank you for returning to me, I am curious regarding this problem, and what could have caused me to be treated as a Phishing system. My forms are mainly used to program workshop for a senior population, and re linked to Airtable :)
Thank you for your investigation of the matter.
Regards,
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Bitia Jotform ReviewerRépondu le 13 novembre 2024 à 10:54
Hi William,
After checking your account, no violation was found in your forms, so we’ve reinstated it. You should be able to log in now.
Reach out again if you need any other help.