Je souhaite être remboursé de l'abonnement Bronze annuel qui vient de mettre facture

Je souhaite être remboursé et ne pas bénéficier d'un credit concernant l'abonnement Bronze annuel qui vient de mettre facturé le 11/09/2023.

En effet, je ne souhaite pas me réengager sur un an mais passer en mensuel et pouvoir résilier à tout moment.

• Nom de l'entreprise / de l'organisationCloud Vapor
• Adresse1 chemin de la chatterie Saint-Herblain, 44800, France
• VAT / GST / Tax IDFR78797956166

Hi Nicolon,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question. Our system shows that you switched from yearly to monthly bronze Plan with a closing balance of €368.91. Do you want us to refund this amount and keep your monthly plan?

Once we hear back from you, we'll be able to move forward with a solution.