Compte suspendu

  • David Valente
    Demandé le 9 septembre 2024 à 13:29

    Bonjour,

    Mon compte a été suspendu.

    Est-ce possible de le réactiver.

    Merci,

  • Deanne Jotform Support
    Répondu le 9 septembre 2024 à 14:12

    Hi David,

    Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, your account was suspended because you’ve got a form named Formulaire vote CHTS that’s breaking our Terms of Use by collecting login credentials.

    Compte suspendu Image 1 Screenshot 20

    I've deleted the offending field and reactivated your account. You should be able to log in now.

    Reach out again if you need any other help.

  • davidvalente50320
    Répondu le 9 septembre 2024 à 15:00

    Thank you very much :)

Votre réponse