problème de conditions dans un formulaire

Bonjour Jotform,

J'ai créé un formulaire servant à tester le niveau de langue française.https://form.jotform.com/241012694962053

Le principe est relativement simple. il y a une série de question par niveau CECRL (A1, A2, B1, B2, C1) Lorsque le participant répond à plus de 60% juste à une section, il passe automatiquement à la section suivante jusqu^à ce qu'il n'atteigne plus le 60%. A ce moment il doit recevoir une notification lui indiquant son niveau . parallèlement la direction de l'école reçoit une notification concernant son niveau. En fonction de son niveau, il est redirigé vers une page web dédiée à son niveau.

J'ai essayé de mettre les conditions pour mettre en place le modèle ci-dessus mais quelque chose ne fonctionne pas. Si je réponds juste à toutes les questions , le participant reçoit une notification A1 alors qu'il devrait recevoir un niveau C1, idem pour la direction de l'école, idem pour la page web de redirection.

Pouvez-vous m'aider à trouver ce qui ne fonctionne pas dans les conditions.

D'avance merci pour votre aide précieuse

Hi Olivier,

Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

In the meantime, let us know if you have any other questions.

Hi Olivier,

I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. After completing the quiz with a perfect score, I was able to receive the C1 email for it, as expected. Check out the screenshot below:

But looking at the conditions set to your form, it seems that the Autoresponder email for C1 will be sent as default, as it is not connected to any conditions there, unlike the other Autoresponder emails. Check out the screenshot below:

If you look at the conditions set to your form, the Notification, and Autoresponder emails can get mixed because there are calculations that don't match the conditions. See the examples below:

Looking above, the IF calculation for C1 is in conflict with IF calculation for B2. So if a form user was able to get a score that matches either B2 or C1, the Notification Email that will be sent is for B2. This is because it factors on the IF conditions set to it going further back to A1. Can you check the conditions set to your form to see if there are conflicting details there that need to be adjusted? Make sure that a value less than 5.9 should not coincide with values that go greater than that (i.e., 6) or less than that value, as it will mix up the emails being sent.

Let us know if you need any more help.