disparition de mes formulaires

Bonjour, nous avons eu un message d'erreur "une erreur inattendue s'est produite" et nous n'avons plus nos formulaires depuis.

Est-il possible de les récupérer ?

Hi Groupe,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question. Did you test it in incognito mode or try clearing your browser cache and cookies, which should solve the issue? If you see the same error on another browser or device, please take a screenshot of what’s happening and send it to us. This guide will show you how to do that.

Give it a try, and let us know if you have any questions.

Bonjour,

Nous avons récupéré les formulaires, je ne sais pas ce qui s’est passé mais cela fonctionne à nouveau.

Bien à vous,

Evelyne Dispas

Hi Groupe,

Our Relevant Team is aware of the issue, and they've solved it, so it should all be working fine now.

Give it a try, and let us know if you have any questions.