Could not log into my account

Bonjour.

Je ne peux plus me connecter sur l'application, j'essaie d'envoyer un courriel mais je ne le reçois pas non plus ???

Hi Marc,

Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked the email address you provided but it seems that it is not associated with a registered Jotform account. Can you share with us the username or the email address of the account you are referring to so we can check it on our end?

Once we hear back from you, we'll be able to help you with this.