No PDF Attachment on Test Emails

Bonjour,

Je voudrais envoyer un PDF en pièce jointe à l'email qui sera envoyé automatiquement aux personnes ayant rempli mon formulaire jotform.

J'ai attaché un fichier PDF dans le champ avancé, mais quand je fais l'email de test, il n'y a aucune pièce jointe.

Merci

Laetitia

Hi Laetitia_COURRIER,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, please note that clicking on Test Email does not attach any PDF. You need to create an actual submission in your form to receive the PDF. I checked your form and I can see that it is correctly set up. Can you please create a dummy submission to check if the email is working correctly?

Keep us updated and let us know if you need any more help.

Hi Sheena,

Thanks, all good, I have managed to do the test and everything is working perfectly.
Thanks for your help !