Impossible d'associer le compte à Google.

Bonjour,

J'ai un message d'erreur lorsque j'essaye de lier mon compte google au compte jotform :

"Your Google account's email is different from jotform@temsol.com"

Pourriez vous mettre l'adresse jotform@temsol.com en adresse principale du compte s'il vous plait car je ne vois pas ou saisir cette adresse dans les parametres.

merci

Cordialement

Hi jotform403_jotform_JotForm,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I can confirm here that the email associated in your account is jotform@temsol.com. The error you are getting means that your Gmail Account's email is different from jotform@temsol.com. You'll only be able to link your Jotform Account to Google when using a Gmail email address, other than that, it is not possible to link your account to Google.

Reach out to us if you have any other question.