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allabertDemandé le 27 juin 2024 à 05:39
Bonjour,
Est-il possible d'avoir la facture en Euro s'il vous plait ?
Merci
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Mahmoud Jotform SupportRépondu le 27 juin 2024 à 05:43
Hello Allabert,
Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Unfortunately, it isn't possible to change your invoice to Euros, as you were already charged in USD, and the invoice shows the currency you were charged.
Let us know if you have any other questions.