Customer Engagement Survey Form Template

About this template

A customer engagement survey is a questionnaire that allows companies to assess the quality of customer service, satisfaction, and other measurable aspects of engagement with their company. Use this free Customer Engagement Survey to collect feedback from your customers about the customer support you offer. Just customize the questions to match your business, embed the form on your website, or share a link, and have customers fill it out instantly. It’s an ideal way to get feedback from your customers, whether you’re a retail store, restaurant, or a medical practice.

Want to improve your Customer Engagement Survey in the future? Just use Jotform’s powerful free Form Builder to add or remove form fields, change fonts, colors, and layouts, and add your logo. You can also send responses to your other accounts — sync data to 100+ platforms, including Google Drive, Dropbox, or Box. Keep in touch with customers by sending them surveys and encouraging them to respond with a free Customer Engagement Survey.