Enable your team to intervene in live chats directly from their mobile devices. Whether resolving urgent matters or providing personalized support, your agents can seamlessly transition from AI to human-led conversations.
Real-Time Support for Urgent Issues
For high-priority or sensitive matters, human agents can jump into live chat conversations without delays, offering immediate assistance.
AI-to-Human Transfer
With a single tap, conversations smoothly transition from AI to human agents, preserving chat history for a frictionless customer experience.
Respond to Customers Anytime, Anywhere
Agents can manage live chat interactions on mobile, ensuring round-the-clock availability and faster response times.