Feedback Form Generator
Build better products, improve services, and keep employees or customers happy with Jotform’s powerful feedback form generator. Easily design, mobile-friendly feedback forms in minutes, collect insights securely, and instantly turn data into actionable reports — all without writing a single line of code.
Feedback Form Templates
Stop reinventing the wheel. Start faster with professionally designed feedback form templates that you can customize for any audience — whether you're gathering product reviews, customer satisfaction scores, or employee suggestions.
Benefits
Collect Feedback, Discover Insights, and Take Action
Easily Build Forms That Match Your Brand
Use Jotform’s drag-and-drop builder to add star ratings, scales, comment boxes, and conditional follow-ups. Personalize each form with your logo and colors so it feels like a seamless part of your brand.
Mobile-Ready for Higher Response Rates
Every Jotform feedback form is automatically optimized for smartphones and tablets. Whether customers click a link from an email or scan a QR code, they’ll enjoy a smooth, frustration-free experience.
Turn Responses into Clear Insights
With Jotform’s built-in Report Builder, you can instantly visualize feedback trends, create charts, and export data. Filter by customer segment, employee role, or event to spot what’s working and what needs improvement.
Automate Notifications & Follow-Ups
Trigger thank-you emails or alert your team when critical feedback is submitted. Keep customers or employees in the loop and make sure urgent issues are never missed.
Collect Feedback and Act on It Instantly
With Jotform, responses flow into your dashboard in real time, so you can spot issues or wins as they happen. Automatically trigger follow-up emails, route feedback to the right team, or create tasks in your CRM — turning every form submission into immediate action.
Testimonials
What our users say about Jotform
Frequently Asked Questions
All your questions about Jotform — answered. Check out our FAQs for answers to common questions, or contact our support team for further information.
What is a feedback form generator, and how does it help my business?
A feedback form generator is an online tool that lets you quickly create surveys to collect input from customers, employees, or event attendees. With Jotform, you can design fully branded forms, share them anywhere, and use the data to improve your products, services, or internal operations.
How can I create a feedback form without coding?
Jotform’s drag-and-drop builder makes it easy to add rating scales, text boxes, multiple choice questions, or conditional follow-ups. No technical skills required — just design, publish, and start collecting responses.
Is it secure to collect feedback through Jotform?
Yes. Jotform protects all submissions with 256-bit SSL encryption and offers GDPR-friendly feature settings. You control who on your team can view or export feedback, keeping sensitive insights private.
Can people fill out feedback forms on their mobile phones?
Absolutely. Jotform forms are mobile-responsive by default, so customers or employees can complete them easily from any smartphone or tablet.
Can I customize feedback forms to match my brand?
Yes. You can add your logo, use your brand’s colors and fonts, and adjust layouts to create forms that feel like an extension of your website or app — building trust and encouraging honest responses.
How does Jotform help me analyze the feedback I collect?
With Jotform’s Report Builder, you can turn responses into visual charts and summary tables. Filter by department, customer segment, or survey date to quickly see patterns and share insights with your team.
Can I integrate feedback forms with Slack, Google Sheets, or my CRM?
Definitely. Jotform connects with Google Sheets, Slack, HubSpot, Mailchimp, and over 100 other tools, so feedback automatically flows into the systems you already use.
Is it possible to automate thank-you emails or alerts after someone submits feedback?
Yes. Jotform lets you set up autoresponders to thank respondents instantly and notifications to alert your team if certain responses need urgent follow-up.
Does Jotform have templates for customer or employee feedback?
Yes. You can start with pre-made templates for customer satisfaction, employee engagement, product reviews, or even event feedback, then tweak them to fit your goals.