Problema con la aplicación RAT Freelance: pantalla en blanco al abrir

  • Profile Image
    Rationaliberica
    Fecha de consulta 26 de septiembre de 2025, 5:17
    Mobile Offline
    1

    Message
    buenos dias. la aplicacion RAT Freelance app de mi cuenta nomesta funcionando correctamente. cuando se abre se queda en blanco. me pueden solucionar este problema? mucha sgracias

    Platform
    iOS

    Appversion
    2.12.22

    Deviceinfo
    User Device: Apple - iPad - Tablet - 26.0

    Source
    Report

    App
    Jotform

  • Profile Image
    Chris_L Jotform Support
    Fecha de respuesta 26 de septiembre de 2025, 7:39

    Hi Giovanni,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I tried to access your app using a mobile and a computer, I couldn't replicate the issue. Take a look at the screenshot below:

    Problema con la aplicación RAT Freelance: pantalla en blanco al abrir Image 1 Screenshot 30

    Problema con la aplicación RAT Freelance: pantalla en blanco al abrir Image 2 Screenshot 41

    Can you try to clear the cache of your web browser? Can you also try to access your app using a different device?

    Give it a try and let us know if you need any help.

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