Integracion con WhatsApp

Buenas, cuando vinculo un dispositivo con WhatsApp los primeros días funciona perfectamente pero luego se desvincula de manera inexplicable, quiero una solución para mantenerlo vinculado siempre.

Hi netifyrd,

Thank you for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, when you link a device to WhatsApp, it's common for the session to disconnect for various reasons related to WhatsApp security and authentication. To keep the connection active, I recommend considering the integration with WhatsApp AI Agents offered by Jotform. This integration allows your WhatsApp Business account to be automatically and continuously connected and managed, avoiding unexpected disconnections.

Here's a summary of how to configure this integration to keep it active:

1. In Agent Builder, in the top blue navigation bar, click Publish.
2. Select WhatsApp Agent from the left-hand side menu.
3. Click Login with Facebook and connect your linked Facebook account to your WhatsApp Business account.
4. Complete your Business Information, such as Portfolio, Name, Website, and Country.
5. Select or create your WhatsApp Business account and profile.
6. Continue with the setup and complete the process.

This integration with AI Agents keeps the connection active and allows you to automate responses, helping to prevent unexpected session disconnects.

If you prefer to continue using traditional pairing, please note that WhatsApp can disconnect sessions due to security or inactivity, and there is no official way to permanently prevent this without using integration tools like the one mentioned above.

Reach out to us again if you have more questions.