cree un agente para whatsapp pero ahora no puedo instalar whatsapp en mi telefono

hola.

asi mismo, el asistente de instalacion de agente IA para whatsapp me pidio que el numero no podia estar instalado en el telefono, asi que lo desintale. intente instalarlo en la platafrma de jotform y fue exitosa la instalacion. pero cuando fui a instalarlo nuevamente en mi celular, ya no me envia el codigo de confirmacion. que debo hacer

Hi Omar,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, keep in mind that the number must be connected to WhatsApp Business and not WhatsApp Personal. If your number is connected to WhatsApp Personal, you will not be able to connect it to your Jotform AI.

Also, WhatsApp only allows one active sessions per phone numbers. So if your number is connected to AI Agent, you won't be able to stay logged in on the WhatsApp app on your phone at the same time. This helps keep your account secure and prevents any conflicts.

So, do check if your number is connected to WhatsApp Personal or WhatsApp Business. You can also refer to our Setting Up a New WhatsApp Account with AI Agents guide to set up your account.

Let us know if you need more help.