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becasummFecha de consulta 29 de julio de 2025, 12:53
Tengo un formulario que llego a su limite y borre los adjuntos, ahora tengo 40 mb disponibles de los 100 mb pero aun así el formulario me dice que ha superado el limite, ya borre la cache como me sugirió la IA pero aun persiste el problema.
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Christopher Jotform SupportFecha de respuesta 29 de julio de 2025, 12:58
Hi becasumm,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I have manually recalculated your account usage and your forms are not active as shown in the screenshot.
Let us know if there’s anything else we can help you with.
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