El espacio de almacenamiento no cambió después de eliminar los envíos

  • mcaballerotre
    Fecha de consulta 7 de marzo de 2025, 1:22

    Qué tal, he eliminado los envío de algunos formularios y he realizado la purga correspondiente pero no veo que mi espacio de almacenamiento cambie, me pueden apoyar con esto.

  • Raymond Jotform Support
    Fecha de respuesta 7 de marzo de 2025, 1:29

    Hi mcaballerotre,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    I checked your account and see that your upload usage is down to 2.99 KB which is below your account's upload limit of 1 GB. Your forms are active and can receive submissions again.

    Let us know if you need any help.

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