Cancelar Plan

  • BAKSUCL
    Fecha de consulta 12 de diciembre de 2024, 18:20

    Hola, he querido cambiar de plan al gratuito pero no me deja, solo me da la opcion de Pagar, que puedo hacer para cancelar el plan?

  • Ericson_B
    Fecha de respuesta 12 de diciembre de 2024, 21:34

    Hi BAKSUCL,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I've canceled your subscription, and it will automatically downgrade to the Starter plan on December 19, 2024.

    Let us know if you have any other questions.