Cambio de correo

  • pamela.yax
    Fecha de consulta 25 de noviembre de 2024, 15:35

    Buenas tardes,

    Actualmente cuento con usuario pamela.jax, cambie de correo y no cambie el correo para realizar reset de contraseña o gestionar la cuenta.

    Podrían apoyarme en cambiar el correo

    Jotform Thread 21545131 Screenshot
  • Connor Jotform Support
    Fecha de respuesta 26 de noviembre de 2024, 2:40

    Hi pamela.yax,

    Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I couldn't quite understand your request. Can you tell us more about the issue you are experiencing? You can take a look at this guide to learn how to change your account email. You can also reset your password easily. Let me show you how:

    1. Go to the Jotform Main page and click on Login at the top-right corner of the page.

    Cambio de correo Image 1 Screenshot 60

    2. In the window that opens, click on Forgot Password?.

    Cambio de correo Image 2 Screenshot 71

    3. Enter your email address, and then click on Send Reset Instructions.

    Cambio de correo Image 3 Screenshot 82

    4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

    Cambio de correo Image 4 Screenshot 93

    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

    Cambio de correo Image 5 Screenshot 104There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.

    Reach out again if you need any other help.