Airtable Integration: updating records when editing in submission table

  • formudigital
    Fecha de consulta 22 de noviembre de 2024, 13:13

    Buenas, como están

    Tengo una integración de un formulario con Airtable, los registros se envian correctamente cuando se completa un nuevo formulario, pero si luego edito una respuesta ya enviar la misma no se actualiza en Airtable. Hay algun paso que esté omitiendo, está disponible esta función en la integración?

    Form: https://form.jotform.com/243215656402047

    Imagen de la integración

    Airtable Integration: updating records when editing in submission table Image 1 Screenshot 20

    Cuanto tildo la casilla de Crear nuevo registro cuando un envío es editado, duplica los registros

  • Camila Jotform Support
    Fecha de respuesta 22 de noviembre de 2024, 16:06

    Hi formudigital,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, unfortunately there is no workaround to update the edited data without creating a new record in Airtable. While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

    Airtable Integration: updating records when editing in submission table Image 1 Screenshot 20

  • formudigital
    Fecha de respuesta 22 de noviembre de 2024, 20:54

    Gracias por tu respuesta Camila!