Precios especiales para la opción del producto que no funciona.

Hola, tengo en mis productos aplicado un precio especial por "CANTIDAD".

y cuando quiero poner un precio especial por "OPCIONES DE PRODUCTO" me aparece de esta manera y no me deja hacerlo.

Hi MATCHMELLOW,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I cloned your form #243146143300341 and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

If this is not the form you're referring to, can you share the form URL on which you're facing the issue. Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on. 

Give it a try and reach out again if you have any other questions.

no, las encuestas donde me da problema son las siguientes;

• LÁMINAS AMIGOS (5-8 personajes)
• LÁMINAS AMIGOS (2-4 personajes)

• LÁMINAS FAMILIA (2-4 personajes)
• LÁMINAS FAMILIA (5-8 personajes)

Necesitaría en los 4 productos; además de añadir la opción de "cantidad"

poder añadir la opción de Añadir una Opción de Productos

Y en esta opción no me deja activar el modo "Precio especial por Opción" y necesito habilitarlo, ahí esta el problema.

Hi Matchmellow,

I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

Thanks for your patience, we appreciate it.

Hi Matchmellow,

I cloned your form and tried to replicate the issue, but everything worked the way it should. Check out one of my results in the screencast below:

As for adding a quantity selector, I see that you have set up the Product Options with special pricing which already has a quantity selector. Can you give it another try and let us know what happens? If you're not able to select the quantity during your test, share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

Once we hear back from you, we'll be able to move forward with a solution.

https://drive.google.com/file/d/1ERhqVLwcCouNhDro9AX36uJ3suy4ixtC/view?usp=share_link

Necesito poner un precio especial por:

-CANTIDAD

y por

-PRODUCTO

¿Se pueden poner precios especiales para las dos opciones? si tengo activada una opción la otra no funciona. 

Hi Matchmellow,

Unfortunately, it's not possible to enable Special Pricing for multiple product options. While the feature you’re looking for isn’t currently available at Jotform right now, we've gone ahead and escalated your request to our Developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

Thanks for your patience and understanding, we appreciate it.