el pdf que descargo no aparece la informacion

  • MVTS_safety
    Fecha de consulta 8 de agosto de 2024, 15:12

    el pdf que descargo no  aparece la informacion  Image 1 Screenshot 20

  • Rene Jotform Support
    Fecha de respuesta 8 de agosto de 2024, 17:24

    Hi MVTS_safety,

    Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I believe you are talking about submission data not showing on the downloaded PDF version of it. To help you with the issue, can you share the form link or URL in question so we can check it for you and try to replicate it on our end? Let me show you how to get it:

    1. In your account's My Forms, hover your mouse over the form and click on More on the right side of the page.
    2. Next, click Publish Form.
      el pdf que descargo no  aparece la informacion  Image 1 Screenshot 30
    3. The Publish modal will show up and just click Copy Link.
      el pdf que descargo no  aparece la informacion  Image 2 Screenshot 41
    4. Once done, paste it together with your reply on this thread.

    You can also share some additional details that can help us understand the issue more, so we can find options to help you.

    Once we hear back from you, we'll be able to help you with this.