Mi correo electrónico sigue incluido en la lista de rebotes

  • Lexus_Computers
    Fecha de consulta 17 de julio de 2024, 2:46

    Buenos días, me aparece en la cuenta un aviso de que mi mail esta incluido en la lista de rebotados. He pulsado ya dos veces en eliminar de la lista pero me sigue apareciendo de vez en cuando. que puedo hacer? gracias

  • Raymond Jotform Support
    Fecha de respuesta 17 de julio de 2024, 2:59

    Hi Lexus_Computers,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    If you often find your email address on our bounce list, it typically means that your email server is blocking emails from our email senders. I suggest contacting your Email administrator and asking to Whitelist Jotform IP Addresses and Domains. You may also visit our guide on How to Prevent Email Bouncing Related Issues.

    Reach out again if you have any questions.