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M. Sprengling-CarrollGefragt am 20. Mai 2025 um 05:21
Sehr geehrte Damen und Herren,
können sie unseren alten Account wiederherstellen?
marketing@schultz-bauzentrum.de
Freundliche Grüße
M.Sprengling-Carroll
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Jessica Jotform SupportGeantwortet am 20. Mai 2025 um 07:54
Hi M.Sprengling-Carroll,
Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I see that your account is on deleted state, so as per request, we have reactivated your account again. You should be able to login. If you have forgotten your password, you can perform a password reset. Let me walk you through the steps:
1. Go to the Jotform Main page and click on Login at the top-right corner of the page.
2. In the window that opens, click on Forgot Password?.
3. Enter your email address, and then click on Send Reset Instructions.
4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.
5. Enter your new password, enter it again to verify it, and then click on Create a New Password.
There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.
Reach out again if you need any other help.
Ihre Antwort
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