Formularanfragen kommen per Mail nicht an

Hallo,

ich habe mittlerweile einige Anfragen verpasst weil diese nicht per Mail an uns weitergeschickt wurden. Was ist da los?
Bitte um rasche HILFE!!!!

Hi guenny123,

Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know, and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, for us to investigate the issue, can you share the URL of the form in question? Let me show you how to copy your form URL:

1. In Form Builder, click on Publish at the top of the page.
2. Click on the Copy Link button.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

Ich glaube ich hab das Problem jetzt gleich selbst gelöst? habt ihr was umgestellt? Ich hab 3 Mailadressen hinterlegt und diese jetzt als Absenderadresse angelegt, jetzt dürften die Mails wieder durchkommen?

Hi guenny123,

I'm glad that the emails are working now. We didn't make any changes on our end. However, you can always get back to us if the issue happens again.

Let us know if there's anything else we can help you with.