Die bedingte Logik funktioniert nicht wie erwartet

  • Weissenrieder
    Gefragt am 26. April 2025 um 05:40

    Formular funktioniert nicht. Die Logik des überspringens geht nicht ab Frage 2. Dann ist Bildschirm leer.


    Die bedingte Logik funktioniert nicht wie erwartet Image 1 Screenshot 20

  • Raymond Jotform Support
    Geantwortet am 26. April 2025 um 05:49

    Hi Tino,

    Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I checked your form and see that you have conditions that hides the elements including the page break on question 2. Check out the screenshot below for your reference:

    Die bedingte Logik funktioniert nicht wie erwartet Image 1 Screenshot 30

    If you'd like to not see a blank page, I suggest removing the Page Break from your condition. The page break elements holds the back and next buttons. Let me show you how:

    1. In Form Builder, click on the page break container on page 4, and click on the Conditional Logic icon next to it.
    2. Next, click on the Pen icon over the condition, and click on the minus icon next to the action that hides the page break button.
    3. Click on the Save button and that's it.
      Die bedingte Logik funktioniert nicht wie erwartet Image 2 Screenshot 41

    That's it. If you need help setting up your condition, let us know together with examples of how you'd like them to work. This will allow us to understand what you're trying to do, and share with you the best method of doing them

    Give it a try and let us know if you need any help.

  • Weissenrieder
    Geantwortet am 27. April 2025 um 03:58

    Hallo Raymond,

    danke, dein Tipp hat funktioniert.

    Wie bekomme ich auch den Seitenumbruch und den "Weiter"-Button ebenfalls verbergen, sofern die bedingte Logik mit "Nein" greift ?
    Gruß TinoDie bedingte Logik funktioniert nicht wie erwartet Image 1 Screenshot 20

  • Allan Brian Jotform Support
    Geantwortet am 27. April 2025 um 06:31

    Hi Tino,

    I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

    Thanks for your patience and understanding, we appreciate it.

  • Allan Brian Jotform Support
    Geantwortet am 27. April 2025 um 06:53

    Hi Tino,

    I tested the form through a clone and was able to replicate the issue. Die bedingte Logik funktioniert nicht wie erwartet Image 1 Screenshot 40I recommend using the Skip conditional logic instead of hiding multiple pages. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.

    2. Click on Conditions on the left of the page.

    3. Now, click on Add a New Condition and then click on Show/Hide Field.

    Die bedingte Logik funktioniert nicht wie erwartet Image 2 Screenshot 51

    4. Set the conditions like you see below:

    Die bedingte Logik funktioniert nicht wie erwartet Image 3 Screenshot 62 Then do the same step for your other conditional logic.

    Give it a try and let us know how it goes.

Ihre Antwort