Ich möchte die E-Mail-Adresse meines Jotform-Kontos ändern, weil ich keinen Zugriff mehr auf die alte E-Mail habe. Ich möchte alle Formulare behalt

Ich möchte die E-Mail-Adresse meines Jotform-Kontos von office@tanzsportclub-hemsbach.net auf hocoge@t-online.de ändern, da ich keinen Zugriff mehr auf die alte E-Mail habe. Die alte E-Mail existiert nicht mehr, da sie von einem gekündigten Jimdo-Konto stammt. Die neue E-Mail ist meine aktuelle und gültige Adresse.

Hi Cordula,

Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, we can update the email address for you, you just need to log in to your account office@tanzsportclub-hemsbach.net, and make the request from there.

Once we hear back from you, we'll be able to help you with this.

Hi Cordula,

I have received an update that we can update the email address on our end; however, you will need to fill out our Recovery Form, and our Support Team will reach out to you.

Let us know if you have any other questions.