hCaptcha Privatsphäre Bedingungen deaktivieren

Es ist irritierend, dass ich das Formular absenden und nach dem absenden kommt. Ich bin ein Mensch anklicken und noch mal absenden wenn ich einmal absenden klicke dann denke ich auch es ist abgesendet. kann ich das hCaptcha Privatsphäre Bedingungen ich bin ein Mensch auch deaktivieren?

Vielen Dank

Beste Grüße

Hi gunschphysiobalance,

Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question. The one you are referring to is the Anti-Spam Captcha, this Captcha is automatically activated when a system detects unusual activity on the form from the exact IPs. If users are on a shared IP address, that is a possible reason for this to come up. We can whitelist your account to disable this feature but it is only available on paid plans. Note that once we whitelist your account, the form can no longer show the Captcha if there's an actual spam attack.

Let us know if you have any other questions.