Unique ID: The Unique ID sent in the autoresponder email is not the one recorded in submission tables

  • lpverlag
    Gefragt am 26. Juli 2024 um 06:17

    Problembeschreibung: Die Eindeutige-ID die in der Jotform-Tabelle steht stimmt nicht mit der ID überein, die in der Bestätigungsemail verschickt wird. Dies ist der Fall bei mehreren Bewerbungsbögen.

    Hier das (mittlerweile inaktive) Formular https://form.jotform.com/241262853021346

    Beispiel 1:

    Unique ID: The Unique ID sent in the autoresponder email is not the one recorded in submission tables Image 1 Screenshot 50

    Bestätigungsmail

    Unique ID: The Unique ID sent in the autoresponder email is not the one recorded in submission tables Image 2 Screenshot 61Jotform Tabelle (gleicher Bewerber)

    Unique ID: The Unique ID sent in the autoresponder email is not the one recorded in submission tables Image 3 Screenshot 72

    Beispiel 2:

    Unique ID: The Unique ID sent in the autoresponder email is not the one recorded in submission tables Image 4 Screenshot 83


    Page URL: https://form.jotform.com/241262853021346
  • Frédéric Jotform Support
    Geantwortet am 26. Juli 2024 um 07:29

    Hi lpverlag,

    Thanks for reaching out to Jotform Support. I'll need a bit of time to investigate about this issue. I'm back as soon as I can. Thanks for your patience, we appreciate it.

  • Frédéric Jotform Support
    Geantwortet am 26. Juli 2024 um 08:01

    Hi lpverlag,

    After investigating, I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update.

    Thanks for your patience and understanding, we appreciate it.