Ich kann mich nicht mehr einloggen

  • Björn Kotzan
    Gefragt am 2. Juli 2024 um 09:51

    Hallo.


    Ich kann mich nicht mehr einlogen. Das Passwort zurücksetzen funktioniert nicht.


    b.kotzan@kvoptimal.de

    experten@kvoptimal.de


    Was muss ich amchen?


    Gruss


    Björn

  • Ibrar Jotform Support
    Geantwortet am 2. Juli 2024 um 09:55

    Hi Björn,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I've reviewed your Jotform account associated with email ID: experten@kvoptimal.de, and can confirm the account is in good health. Resetting your Jotform account password is easy to do. Let me walk you through it:

    1. Go to the Jotform Main Page and click on Login.

    Ich kann mich nicht mehr einloggen Image 1 Screenshot 60

    2. On the login screen, click on Forgot Password.

    Ich kann mich nicht mehr einloggen Image 2 Screenshot 71

    3. Enter your email address and then click on Send Reset Instructions.

    Ich kann mich nicht mehr einloggen Image 3 Screenshot 82

    4. You'll get an email with instructions about how to reset your password. In the email, click on Reset Password.

    Ich kann mich nicht mehr einloggen Image 4 Screenshot 93

    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

    Ich kann mich nicht mehr einloggen Image 5 Screenshot 104

    There you go. Your new password is now set, and you can use it to log into your Jotform account.

    Reach out again if you need any other help.