Account: I want to change my payment method

Hey möchte die Zahlungmethode von PayPal auf Kreditkarte wechseln aber die Option fehlt.

Hi tsle1608,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, May I verify if you want to change your account payment method from paypal to credit card? If yes, you will need to downgrade your account and reupgrade again using credit card payment method.  You might also check our guide about How to Cancel Your PayPal Subscription to Jotform. 

Furthermore, let me show you how to upgrade and choose credit card as payment method. 

1. Go to Myform page, click on Pricing. 
2. Click Get Started below to start the plan that you choose.
3. In Choose Your Payment method, click on Credit/Debit Card
4. Click on Continue to proceed.

Let us know if there’s anything else we can help you with. 

Thank you! You helped me alot!

Have a good Day!